Legal Notice
| Shop Name | CBD Delivery |
| Company Name | Wellness Kit Co., Ltd. |
| Name of Business Operator | Takuya Aiuchi |
| Business Location | Rafuineazabuzyuuban701, 1-2-7, Azabujuban, Minato Ku, Tokyo To, 106-0045, Japan |
| Business Contact Number | +81-3-6403-7751 |
| Business Hours / Store Information |
Due to supplier conditions—including manufacturers, importers, and shipping companies—or system maintenance, our response and shipping times may occasionally be delayed. Safety & Compliance of “CBD Library” Our shop is not an import agency service. We stock and manage products that have been imported through proper legal procedures in compliance with relevant laws and regulations, including the Cannabis Control Act, the Pharmaceutical and Medical Device Act, the Food Sanitation Act, the Food Labeling Act, and the Customs Act. Because we hold inventory domestically, there are no delays related to customs clearance or overseas shipping, and we can ship within the same day to 3 business days after confirming payment. In addition, for all products, we obtain Certificates of Analysis (COA) from manufacturers (or authorized distributors) to ensure transparency and safety. |
| Products We Offer | CBD (cannabidiol) oil and wellness products derived from hemp, as well as related books and apparel. |
⚠️▼▼▼Please make sure to read this carefully before placing your order.▼▼▼⚠️
Pricing
Sales Price
The sales price shall be the amount displayed for each product (displayed price / tax and shipping included).
Fees Other Than the Product Price
- Shipping is currently free as part of a limited-time campaign (end date TBD).
- Bank transfer fees are the responsibility of the customer (fees vary by financial institution).
※ If a package is returned to the sender because it could not be received within the designated holding period due to the recipient’s absence, the cost of reshipping will be charged to the customer.
※ If a package is returned to the sender due to refusal of receipt, the reshipping fee will also be borne by the customer.
Payment Methods and Timing
Available Payment Methods
- Credit card (JCB, Diners, Visa, Master)
- Pay Later (Paidy)
- Convenience store payment
- Carrier billing (SoftBank)
- Bank transfer
Payment Timing
◎Credit Card
Payment is confirmed at the time the order is placed.
◎Pay Later (Paidy)
Invoices for monthly charges are issued on the 1st of the following month, based on the previous month’s total, and details are sent via email/SMS.
Payment methods: Convenience store terminal, bank transfer, or direct debit.
| Payment Method | Convenience store | Direct debit | Bank transfer |
| Due Date | By the 10th | 12th* | By the 10th |
| Handling Fee | ¥356 (incl. tax) | Free | Varies by bank |
*If the due date falls on a bank holiday, the next business day will apply.
◎Convenience Store Payment
Please complete payment within 5 business days after receiving the order confirmation email.
If payment is not confirmed, the order will be automatically cancelled.
◎Carrier Billing
Payment is confirmed when the order is placed.
◎Bank Transfer
Please complete payment within 5 business days after receiving the order confirmation email.
Failure to pay within this period will result in automatic cancellation.
Shipping and Delivery
Delivery Timing
Orders are shipped within 0–3 business days after payment is confirmed.
Waybill: Paperless to reduce CO₂ emissions
Packaging materials: 100% biodegradable cornstarch cushioning
Shipping Methods
Yamato Transport / Japan Post (including Smart Letter)
※ The shipping method may vary depending on product and destination. Method cannot be selected by the customer.
Cancellations
Cancellation after payment is not accepted.
Cooling-off rules do not apply to online shopping, as orders are placed voluntarily.
Return & Exchange Policy
As a general rule, returns or exchanges for customer convenience are not accepted.
However, returns or exchanges are permitted only if the product is defective, and must be requested within 8 days of receipt.
Please check your items promptly upon arrival.
If a defect is found:
- Contact us with your order number within 8 days.
- Prior contact is required before shipping the item back.
- Return shipping and handling fees will be covered by our shop.
- Please return the product via Cash on Delivery (postage paid by recipient).
Refunds
Refunds will be processed within 7 days after returned items are confirmed.
Non-returnable items
Returns and exchanges cannot be accepted for:
✔ Items already opened or used (except defective items)
✔ Items damaged by the customer
✔ Items returned after the deadline
✔ Differences in color/shape or “different from what I imagined”
✔ Damage to packaging (except significant damage during delivery)
✔ Other customer-related reasons (including “not what I expected”)